Student Satisfaction with University Facilities in 2007 (Undergraduate vs. Postgraduate)
IELTS Academic Writing Task 1 -Pie Chart

IELTS Writing Task 1 Question
The charts provide information about students in 2007 who were happy with different facilities at a university of UK. Summarise the information by selecting and reporting the main features and make comparisons where relevant.

Common Questions for Data Summary
1. Graph Type: Pie Chart
2. Title: Student Satisfaction with University Facilities in 2007 (Undergraduate vs. Postgraduate)
3. What are the units of measurement? Percentage
4. Who: Undergraduate and postgraduate students
5. When: 2007
6. Where: University in the UK
7. Topic: Students’ satisfaction with various university facilities
Comparison Showing and Trends Any change over time (such as an increase or a decrease) is a trend.
Comparison 1: Satisfaction with School Rooms
- Details:
- Both undergraduates and postgraduates were very satisfied with the school rooms, with about 2/3 of both groups expressing high satisfaction. Around 25% of both groups were not satisfied, and a similar small percentage (13-14%) were quite satisfied.
Comparison 2: Satisfaction with the University Cafeteria
- Details:
- Postgraduates were much more satisfied with the cafeteria compared to undergraduates. About 75% of postgraduates were very satisfied, while only around 50% of undergraduates felt the same. The level of dissatisfaction was also lower among postgraduates (11% vs. 26% undergraduates).
Comparison 3: Satisfaction with School Facilities
- Details:
- The satisfaction with school facilities showed a stark contrast. While 85% of undergraduates were very satisfied, only 43% of postgraduates shared the same opinion. A significant portion (25%) of postgraduates was not satisfied, compared to just 1% of undergraduates.
Sample Answer
The pie charts compare the satisfaction levels of undergraduate and postgraduate students regarding different university facilities in 2007.
Overall, undergraduates were generally more satisfied with school facilities, while postgraduates preferred the university cafeteria.
In terms of school rooms, both undergraduates and postgraduates were largely satisfied, with about 2/3 of both groups being very satisfied. However, there were differences when it came to other facilities. Postgraduates were significantly more satisfied with the university cafeteria, with 75% expressing high satisfaction, compared to 50% of undergraduates. Additionally, the dissatisfaction level was much lower among postgraduates (11%) compared to undergraduates (26%).
The most considerable discrepancy was regarding school facilities. While 85% of undergraduates were very satisfied, only 43% of postgraduates shared the same sentiment. Furthermore, 25% of postgraduates were dissatisfied with the facilities, in contrast to just 1% of undergraduates.
Top 26 Vocabulary
Vocabulary | Meaning | Synonyms | Examples | Type |
Discrepancy |
A lack of compatibility or agreement |
Difference, inconsistency |
There was a major discrepancy in satisfaction levels. |
Noun |
Satisfaction |
A feeling of contentment or pleasure |
Contentment, pleasure |
The satisfaction with the school facilities was high among undergraduates. |
Noun |
Facilities |
The buildings, services, or equipment provided |
Amenities, resources |
The school facilities were favored by undergraduates. |
|
Dissatisfaction |
A feeling of discontent or unhappiness |
Unhappiness, displeasure |
Postgraduates showed higher dissatisfaction with school facilities. |
Noun |
Opinion |
A view or judgment about something |
Belief, viewpoint |
Both undergraduates and postgraduates had similar opinions about school rooms. |
Noun |
Contentment |
A state of happiness or satisfaction |
Happiness, pleasure |
“Undergraduates expressed high contentment with the facilities.” |
Noun |
Comparative |
Relating to the comparison between two things |
Relative, contrasting |
“A comparative analysis of satisfaction levels was presented.” |
Adjective |
Considerable |
Large in amount or importance |
Significant, substantial |
“There was a considerable difference in satisfaction between groups.” |
Adjective |
Higher |
Greater in amount, degree, or quality |
Superior, increased |
“Postgraduates showed higher satisfaction with the cafeteria.” |
Adjective |
Dissatisfied |
Not pleased or content |
Discontent, unhappy |
“A larger portion of undergraduates were dissatisfied with school facilities.” |
Adjective |
Proportion |
The relative amount or quantity of something |
Fraction, percentage |
“The proportion of satisfied postgraduates was higher than undergraduates.” |
Noun |
Survey |
A method of gathering information through questioning |
Questionnaire, poll |
“The survey asked students about their satisfaction with university services.” |
Noun |
Predominantly |
Mainly or primarily |
Mostly, chiefly |
“Undergraduates were predominantly satisfied with the facilities.” |
Adverb |
Preference |
A greater liking for one alternative over others |
Liking, inclination |
“Postgraduates showed a preference for the cafeteria over other services.” |
Noun |
Contrasting |
Showing the differences between two or more things |
Differing, opposing |
“Contrasting opinions were expressed by undergraduates and postgraduates.” |
Adjective |
Feedback |
Information or opinions given in response to something |
Response, reaction |
“Student feedback on the school facilities was analyzed.” |
Noun |
Substantially |
To a large degree or extent |
Significantly, greatly |
“The satisfaction levels for school rooms were substantially similar for both groups.” |
Adverb |
Relative |
Dependent on or in comparison with something else |
Comparative, proportionate |
“The satisfaction levels were relative to the types of facilities provided.” |
Adjective |
Proportionate |
Corresponding in size, degree, or intensity |
Commensurate, equivalent |
“Satisfaction was proportionate to the quality of the facilities.” |
Adjective |
Regard |
To consider or think of in a specified way |
Respect, view |
“Both groups held school rooms in high regard.” |
Noun/Verb |
Tendency |
A general direction or inclination |
Trend, inclination |
“There was a tendency for undergraduates to express higher satisfaction levels.” |
Noun |
Allocation |
The process of distributing something |
Distribution, assignment |
“The allocation of resources for school facilities affected satisfaction.” |
Noun |
Impact |
The strong effect or influence of something |
Effect, influence |
“The quality of facilities had a direct impact on satisfaction levels.” |
Noun |
Acknowledgment |
Recognition or acceptance of something |
Recognition, admission |
“The acknowledgment of student feedback helped improve facilities.” |
Noun |
Inequality |
The state of being unequal in terms of quality or quantity |
Disparity, imbalance |
“The inequality in satisfaction levels was evident in the survey results.” |
Noun |
Perception |
A way of regarding or understanding something |
View, understanding |
“Perception of the cafeteria’s quality was higher among postgraduates.” |
Noun |
Shortlisted | Selected from a larger group for further consideration | Selected, chosen | “The shortlisted candidates will proceed to the next stage.” | Verb/Adjective |

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