Number of Enquiries to Tourist Information Office by Communication Method (January–June 2001)

IELTS Academic Writing Task 1 - Line Graph
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IELTS Writing Task 1 Question

The graph below shows the number of enquiries to tourist information office made by telephone, letter/email, and in person from January 2001 to June 2001. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

Common Questions for the Line Graph

1. Graph Type: Line Graph

2. Title: Number of Enquiries to Tourist Information Office by Communication Method (January–June 2001)

3. What are the units of measurement?: Number of enquiries

4. Who: Tourists or people making inquiries

5. When: January to June 2001

6. Where: Tourist Information Office

7. Topic: Trends in inquiries by communication method

 

Comparison Showing and Trends Any change over time (such as an increase or a decrease) is a trend.

Comparison 1: In-Person Enquiries (Steady Increase)

  • Details:

1. Rose steadily from 400 in January to 1200 in June.

2. Became the most popular method by the end of the period.

 

Comparison 2: Telephone Enquiries (Fluctuations)

  • Details:

1. Started at 800 in January and remained stable until April.

2. Increased to 1100 by June, showing a moderate upward trend overall.

 

Comparison 3: Letter/Email Enquiries (Decline)

  • Details:

1. Began at 600 in January and stayed steady until March.

2. Declined steadily, hitting a low of 200 by June.

Sample Answer

The line graph illustrates the number of inquiries made to a Tourist Information Office through in person, by telephone, and by letter or email between January and June 2001.

Overall, in-person inquiries experienced the most significant growth, becoming the most popular method of communication by June. Telephone inquiries also increased moderately, while the use of letters and emails saw a noticeable decline over the period.

 

In January, the number of in-person inquiries was the lowest at 400 but grew consistently, surpassing other methods in April and reaching a peak of 1200 by June. Telephone inquiries, which began at 800 in January, remained stable until April and then rose steadily to 1100 by June.

Conversely, letter and email inquiries started at 600 in January and remained constant until March. However, they saw a steady decline from April onward, dropping to an all-time low of 200 by June.

Top 27  Vocabularies

 

Vocabulary  Type Meaning Synonyms Examples

Inquiry

Noun

A request for information

Question, Query

In-person inquiries rose significantly during the period.

Stabilize

Verb

To remain steady or unchanged

Steady, Level off

Telephone inquiries stabilized at 800 until April.

Decline

Verb/noun

To decrease steadily

Drop, Decrease

Letter/email inquiries declined to 200 by June.

Peak

Verb/noun

To reach the highest point

Summit, Climax

In-person inquiries peaked at 1200 in June.

Fluctuation

Noun

Irregular rise and fall

Variation, Oscillation

Telephone inquiries showed minor fluctuations before rising.

Communication

Noun

The exchange of information between people or groups

Interaction, Correspondence

“In-person inquiries became the most popular method of communication.”

Moderate

Adjective

Average in intensity or degree

Slight, Modest

“Telephone inquiries increased at a moderate rate.”

Consistently

Adverb

Happening in a steady and reliable way

Regularly, Constantly

“In-person inquiries grew consistently over the period.”

Method

Noun

A way or approach of doing something

Approach, Technique

“By June, in-person communication became the preferred method.”

Correspondence

Noun

Written communication, especially letters or emails

Messaging, Communication

“The number of inquiries via correspondence declined significantly.”

Preference

Noun

A greater liking for one option over another

Inclination, Choice

“Tourists showed a growing preference for in-person inquiries.”

Significant

Adjective

Noticeable or important

Substantial, Remarkable

“In-person inquiries experienced significant growth.”

Plateau

Verb/Noun

To reach a stable point without further increase or decline

Stabilize, Level off

“Letter inquiries plateaued at 600 until March.”

Surge

Noun/Verb

A sudden increase in numbers or activity

Spike, Escalation

“There was a surge in in-person inquiries after April.”

Trend

Noun

A general direction of change

Pattern, Movement

“The graph highlights trends in communication preferences.”

Gradual

Adjective

Happening slowly over a period

Slow, Incremental

“Telephone inquiries showed gradual growth from April to June.”

Markedly

Adverb

In a way that is easy to notice

Noticeably, Clearly

“Letter inquiries declined markedly in the second quarter.”

Decline

Noun/Verb

A continuous decrease in quantity or quality

Drop, Reduction

“The steady decline in letter inquiries continued through June.”

Surpass

Verb

To go beyond or exceed

Outpace, Excel

“In-person inquiries surpassed telephone inquiries in April.”

Steady

Adjective

Constant and reliable in pace

Consistent, Gradual

“The growth of telephone inquiries was steady over time.”

Fluctuate

Verb

To rise and fall irregularly

Vary, Oscillate

“Inquiries fluctuated in the earlier months.”

All-time low

Noun phrase

The lowest recorded point in history

Record low, Bottom

“Letter inquiries dropped to an all-time low by June.”

Recovery

Noun

An improvement after a decline

Rebound, Revival

“Telephone inquiries showed signs of recovery after March.”

Dominant

Adjective

Most important or influential

Leading, Primary

“In-person inquiries became the dominant mode by June.”

Persistent

Adjective

Continuing to exist or occur over a long period

Continuous, Lasting

“The decline in correspondence was persistent throughout the period.”

Evident

Adjective

Clearly seen or understood

Obvious, Apparent

“A clear trend was evident in the increase of in-person inquiries.”

Marginal

Adjective

Very small or minimal in effect

Slight, Insignificant

“There was only a marginal increase in telephone inquiries initially.”

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