AUSTON Health Centre Reading Answer
IELTS General Reading Passage
A Appointments
Please telephone 826969 (8.30am – 5.00pm: Mon – Fri). We suggest that you try to see the same doctor whenever possible because it is helpful for both you and your doctor to know each other well. We try hard to keep our appointments running to time, and ask you to be punctual to help us achieve this; if you cannot keep an appointment, please phone in and let us know as soon as possible so that it can be used for someone else. Please try to avoid evening appointments if possible. Each appointment is for one person only. Please ask for a longer appointment if you need more time.
B Weekends and Nights
Please telephone 823307 and a recorded message will give you the number of the doctor from the Centre on duty. Please remember this is in addition to our normal working day. Urgent calls only please. A Saturday morning emergency surgery is available between 9.30am and 10.00am. Please telephone for home visits before 10.00am at weekends.
C Centre Nurses
Liz Stuart, Martina Scott and Helen Stranger are available daily by appointment to help you with dressings, ear syringing, children’s immunisations, removal of stitches and blood tests. They will also advise on foreign travel, and can administer various injections and blood pressure checks. For any over 75s unable to attend the clinic, Helen Stranger will make a home visit. AII three Centre Nurses are available during normal working hours to carry out health checks on patients who have been on doctors’ lists for 3 years.
D New Patients
Within 3 months of registering with the Centre, new patients on regular medication are invited to attend a health check with their doctor. Other patients can arrange to be seen by one of the Centre Nurses.
E Services Not Covered
Some services are not covered by the Centre e.g. private certificates, insurance, driving and sports medicals, passport signatures, school medicals and prescriptions for foreign travel. There are recommended fees for these set by the National Medical Association. Please ask at reception.
F Receptionists
Our receptionists provide your primary point of contact-they are all very experienced and have a lot of basic information at their fingertips. They will be able to answer many of your initial queries and also act as a link with the rest of the team. They may request brief details of your symptoms or illness – this enables the doctors to assess the degree of urgency.
G Change of Address
Please remember to let us know if you decide to relocate. It is also useful for us to have a record of your telephone number.
Questions 1-4
Reading Passage has seven sections, A-G.
Which paragraph contains the following information?
Write the correct letter A-G in boxes 1-4 on your answer sheet.
1. what to do if you need help outside normal working hours
2. who to speak to first for general information
3. what happens when you register with the Centre
4. what to do if you need to cancel a doctor’s appointment
Questions 5-9
Do the following statements agree with the information given in Reading Passage?
In boxes 5-9 on your answer sheet, write
TRUE if the statement agrees with the information
FALSE if the statement contradicts the information
NOT GIVEN if there is no information on this
5. You must always see the same doctor if you visit the Centre.
6. If you want a repeat prescription you must make an appointment.
7. Helen Stranger is the Head Nurse.
8. It is possible that receptionists will ask you to explain your problem.
9. You should give the Health Centre your new contact details if you move house.
Solution:AUSTON Health Centre Reading Answer
| 1. B | 6. NOT GIVEN |
| 2. F | 7. NOT GIVEN |
| 3. D | 8. TRUE |
| 4. A | 9. TRUE |
| 5. FALSE |
Review and Practice
- Regularly practice with IELTS reading samples and time yourself to get used to the pressure of the exam.
- Review your mistakes to understand where you went wrong and how to avoid similar errors in the future.
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AUSTON Health Centre Reading Answer Explanation
| Question No | Question Types | Answer | Keywords | Supporting Sentence | Location of Keywords | Explanations |
|---|---|---|---|---|---|---|
| 1 | Write the correct letter | B | Recorded message, center on duty | Please telephone 823307 and a recorded message will give you the number of the doctor from the Centre on duty. Please remember this is in addition to our normal working day. Urgent calls only please. | Paragraph B | As per paragraph B, it has been stated that call 823307, and a recorded message will provide you with the contact information for the on-duty doctor at the Center. Please keep in mind that this is in addition to our regular workday. Only urgent calls, please. So, the correct answer is B. |
| 2 | Write the correct letter | F | Receptionists, brief details | Our receptionists provide your primary point of contact-they are all very experienced and have a lot of basic information at their fingertips. They will be able to answer many of your initial queries and also act as a link with the rest of the team. They may request brief details of your symptoms or illness this enables the doctors to assess the degree of urgency. | Paragraph F | As per paragraph F, it has been mentioned that the receptionist can serve as a liaison with the rest of the team and provide answers to many of your early questions. They can ask you for a brief description of your symptoms or sickness so the doctors can gauge the urgency. So, the correct answer is F. |
| 3 | Write the correct letter | D | Registering, new patients | Within 3 months of registering with the Centre, new patients on regular medication are invited to attend a health check with their doctor. Other patients can arrange to be seen by one of the Centre Nurses. | Paragraph D | As per paragraph D, it has been stated that new patients who take regular medication are invited to have a health check with their doctor within three months of enrolling with the center. Other patients can schedule a visit with a center nurse. So, the correct answer is D. |
| 4 | Write the correct letter | A | Appointments, cannot keep | We try hard to keep our appointments running to time, and ask you to be punctual to help us achieve this; if you cannot keep an appointment, please phone in and let us know as soon as possible so that it can be used for someone else. Please try to avoid evening appointments if possible. | Paragraph A | As per paragraph A, it has been suggested that if you are unable to keep an appointment, please call as soon as possible to cancel it so that it can be utilized by someone else. If you can, please try to stay away from evening appointments. So, the correct answer is A. |
| 5 | True / False / Not Given | False | Same doctor, possible | Please telephone 826969 (8.30am – 5.00pm: Mon – Fri). We suggest that you try to see the same doctor whenever possible because it is helpful for both you and your doctor to know each other well. | Paragraph A | Per paragraph A, it is not sure that one will be able to see the same doctor every time. Since it is advantageous for both you and your doctor to be familiar with one another, we advise that you make an effort to consistently see the same physician. So, the correct answer is False, because the statement is contradictory. |
| 6 | True / False / Not Given | Not Given | There has been no relevant information related to the question statement provided in the paragraphs. So, the correct answer is Not Given. | |||
| 7 | True / False / Not Given | Not Given | There has been no relevant information related to the question statement provided in the paragraphs. So, the correct answer is Not Given. | |||
| 8 | True / False / Not Given | True | Receptionists, basic information | Our receptionists provide your primary point of contact-they are all very experienced and have a lot of basic information at their fingertips. They will be able to answer many of your initial queries and also act as a link with the rest of the team. They may request brief details of your symptoms or illness this enables the doctors to assess the degree of urgency. | Paragraph F | As per paragraph F, it has been mentioned that the receptionist can serve as a liaison with the rest of the team and provide answers to many of your early questions. They can ask you for a brief description of your symptoms or sickness so the doctors can gauge the urgency. So, the correct answer is True. |
| 9 | True / False / Not Given | True | Relocate, telephone number | Please remember to let us know if you decide to relocate. It is also useful for us to have a record of your telephone number. | Paragraph G | As per paragraph G, it has been clearly mentioned that don’t forget to inform us if you decide to move. We also find it helpful to have your phone number on file. So, the correct answer is True. |
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